RedX App Download: How to Get the Best Last-Mile Delivery Service in Bangladesh
If you are looking for a fast, reliable, and affordable last-mile delivery service in Bangladesh, you might want to consider downloading the RedX app. RedX is a mobile app that connects you with a network of delivery agents who can pick up and deliver your parcels across the country. Whether you are a small business owner, an online seller, or a regular customer, you can benefit from the convenience and efficiency of RedX app. In this article, we will tell you everything you need to know about RedX app, how to download and use it, how it compares with other delivery apps, and what customers are saying about it.
What is RedX App?
RedX app is a product of ShopUp, a leading e-commerce platform in Bangladesh that provides various solutions for online businesses. ShopUp launched RedX in 2019 as a last-mile delivery service that covers all 64 districts of Bangladesh. RedX aims to provide the best logistics support for both SMEs and large enterprises, by offering features like live parcel tracking, countrywide delivery support 24/7, next day payment guarantee, same day parcel pickup, same day/express delivery service, key account management service, user-friendly app and website, business-friendly return policy, and dedicated customer support.
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Features and Benefits of RedX App
RedX app has many features and benefits that make it stand out from other delivery apps in Bangladesh. Here are some of them:
LIVE parcel tracking through app: You can track your parcel's status and location in real time through the app, so you can always know where your parcel is and when it will arrive.
Countrywide delivery support 24/7: You can send your parcel to any destination in Bangladesh, no matter how remote or rural it is. RedX has a wide network of delivery agents who can reach any place in the country within 72 hours.
Delivery inside Dhaka in 24 hours: If you are sending your parcel within Dhaka, you can expect it to be delivered within 24 hours. RedX has a fast and efficient delivery system that can handle the traffic and congestion of the capital city.
Delivery to Dhaka Suburb in 48 hours: If you are sending your parcel to the outskirts of Dhaka, you can expect it to be delivered within 48 hours. RedX has a flexible and adaptable delivery system that can cope with the varying conditions of the suburban areas.
Delivery outside Dhaka in 72 hours: If you are sending your parcel to any other district outside Dhaka, you can expect it to be delivered within 72 hours. RedX has a reliable and trustworthy delivery system that can overcome the challenges of the rural areas.
Next day payment guarantee: You don't have to worry about delayed or missing payments from your customers. RedX guarantees that you will receive your payment the next day after your parcel is delivered.
Same day parcel pickup: You don't have to wait for days or weeks for your parcel to be picked up by the delivery agent. RedX promises that your parcel will be picked up on the same day that you place your order.
Same day/Express Delivery service as per requirement: You don't have to settle for standard delivery times if you need your parcel to be delivered urgently. RedX offers same day or express delivery service as per your requirement, for an extra charge.
How to Download and Use RedX App?
Downloading and using RedX app is very easy and simple. You just need to follow these steps:
Download the app from Google Play Store or App Store: You can find the RedX app on both Google Play Store and App Store for free. Just search for "RedX" and tap on the install button. The app will be downloaded and installed on your device in a few minutes.
Sign up or log in to your account: Once you have the app on your device, you need to sign up or log in to your account. You can sign up with your phone number, email address, or Facebook account. You will also need to verify your phone number with an OTP code. If you already have an account, you can just log in with your credentials.
Create your profile and add your payment method: After signing up or logging in, you need to create your profile and add your payment method. You can edit your profile information, such as your name, address, photo, and business name. You can also add your payment method, such as bKash, Nagad, Rocket, or bank account. You will need to provide your payment details and verify them with an OTP code.
Place your order and track your parcel: Now you are ready to place your order and track your parcel. You can tap on the "New Order" button and fill in the required information, such as the pickup and delivery address, contact details, parcel details, delivery time, and delivery charge. You can also choose the delivery type, such as same day, express, or regular. You can also add any special instructions or notes for the delivery agent. Once you confirm your order, you will see a list of available delivery agents near you. You can select the one you prefer and confirm the order. You will then receive a confirmation message with the order ID and the delivery agent's name and phone number. You can also track your parcel's status and location in real time through the app.
That's it! You have successfully downloaded and used RedX app to send your parcel anywhere in Bangladesh.
Comparison of RedX App with Other Delivery Apps
RedX app is not the only delivery app in Bangladesh. There are other delivery apps that offer similar services, such as Pathao, Paperfly, and eCourier. How does RedX app compare with these apps? Let's find out.
RedX App vs. Pathao
Pathao is one of the most popular delivery apps in Bangladesh. It offers various services, such as ride-sharing, food delivery, grocery delivery, courier service, and e-commerce platform. Pathao courier service allows you to send parcels within Dhaka and Chittagong within 24 hours. Here are some of the differences between RedX app and Pathao courier service:
RedX AppPathao Courier Service
Covers all 64 districts of BangladeshCovers only Dhaka and Chittagong
Offers same day/express delivery service as per requirementOffers only standard delivery service within 24 hours
Guarantees next day payment for sellersDoes not guarantee payment time for sellers
Provides live parcel tracking through appDoes not provide live parcel tracking through app
Charges based on distance and weight of parcelCharges based on fixed rate per parcel
Has dedicated customer support teamHas limited customer support options
As you can see, RedX app has some advantages over Pathao courier service in terms of coverage, delivery options, payment guarantee, tracking feature, pricing model, and customer support.
RedX App vs. Paperfly
Paperfly is another delivery app in Bangladesh that specializes in e-commerce logistics. It offers services such as cash on delivery (COD), return management, warehousing, fulfillment, cross-border logistics, and digital marketing. Paperfly covers all 64 districts of Bangladesh and claims to have the largest delivery network in the country. Here are some of the differences between RedX app and Paperfly:
RedX AppPaperfly
Caters to both SMEs and large enterprisesFocuses on e-commerce logistics only
Offers same day/express delivery service as per requirementOffers only standard delivery service within 72 hours
Guarantees next day payment for sellersDoes not guarantee payment time for sellers
Provides live parcel tracking through appProvides live parcel tracking through website
Charges based on distance and weight of parcelCharges based on fixed rate per parcel
Has dedicated customer support teamHas limited customer support options
As you can see, RedX app has some advantages over Paperfly in terms of service range, delivery options, payment guarantee, tracking feature, pricing model, and customer support.
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RedX App vs. eCourier
eCourier is another delivery app in Bangladesh that offers services such as courier service, e-commerce logistics, corporate logistics, and international logistics. eCourier covers all 64 districts of Bangladesh and claims to have the fastest delivery time in the country. Here are some of the differences between RedX app and eCourier:
RedX AppeCourier
Caters to both SMEs and large enterprisesCaters to mostly large enterprises
Offers same day/express delivery service as per requirementOffers same day/express delivery service only for selected areas
Guarantees next day payment for sellersDoes not guarantee payment time for sellers
Provides live parcel tracking through appProvides live parcel tracking through website and SMS
Charges based on distance and weight of parcelCharges based on distance and weight of parcel
Has dedicated customer support teamHas dedicated customer support team
As you can see, RedX app has some advantages over eCourier in terms of service range, delivery options, payment guarantee, and tracking feature.
Customer Reviews and Ratings of RedX App
What do customers think about RedX app? How do they rate its performance and quality? Let's take a look at some of the customer reviews and ratings of RedX app from Google Play Store and App Store.
Positive Feedback from Satisfied Customers
RedX app has received many positive feedback from satisfied customers who praise its service and features. Here are some of the examples:
"RedX is the best delivery app in Bangladesh. I have been using it for my online business for a year now and I am very happy with their service. They are fast, reliable, and affordable. They also pay me on time and have a friendly customer support team. I highly recommend RedX to anyone who needs a last-mile delivery service." - Md. Rafiqul Islam, Google Play Store
"I love RedX app. It is very easy to use and has a lot of features that make my life easier. I can track my parcel in real time, choose the delivery type, and get notified when my parcel is delivered. I also like that they have a countrywide delivery network that can reach any place in Bangladesh. RedX is the best choice for me." - Farzana Akter, App Store
"RedX is a great app for sending parcels anywhere in Bangladesh. I have used it several times and I am always satisfied with their service. They are very professional and efficient. They also have a reasonable delivery charge that depends on the distance and weight of the parcel. RedX is a must-have app for anyone who needs a delivery service." - Mahbubur Rahman, Google Play Store
Negative Feedback from Unsatisfied Customers
RedX app has also received some negative feedback from unsatisfied customers who complain about its service and features. Here are some of the examples:
"RedX is a terrible app. I have used it once and I will never use it again. They took more than a week to deliver my parcel and they did not pay me on time. They also lost my parcel in transit and did not compensate me for it. They have a very poor customer support team that does not respond to my queries or complaints. RedX is a waste of time and money." - Shahriar Ahmed, App Store
"RedX is a scam app. They charge me more than they should and they do not deliver my parcel on time. They also damage my parcel and do not take any responsibility for it. They have a very rude and unprofessional customer support team that insults me and hangs up on me. RedX is a nightmare app that I regret downloading." - Tasnim Rahman, Google Play Store
"RedX is a useless app. It does not work properly and has a lot of bugs and glitches. It crashes frequently and freezes my phone. It also does not update the parcel status and location correctly. It shows wrong information and confuses me. It also drains my battery and consumes a lot of data. RedX is a bad app that I want to uninstall." - Rashedul Islam, App Store
Tips to Improve Your Experience with RedX App
RedX app is not perfect and it may have some issues and problems that can affect your experience with it. However, you can try some tips to improve your experience with RedX app and avoid any inconvenience or frustration. Here are some of them:
Check the app version and update it regularly: You should always check the app version and update it regularly to get the latest features and bug fixes. You can check the app version by tapping on the menu icon and then tapping on "About". You can update the app by tapping on the "Update" button or by visiting the Google Play Store or App Store.
Check the network connection and enable GPS: You should always check the network connection and enable GPS on your device to ensure that the app works properly and accurately. You can check the network connection by looking at the signal bars or by visiting the settings menu. You can enable GPS by visiting the settings menu and then tapping on "Location".
Check the parcel details and delivery address: You should always check the parcel details and delivery address before placing your order to avoid any mistakes or confusion. You should make sure that the parcel details, such as the weight, dimension, quantity, and value, are correct and accurate. You should also make sure that the delivery address, such as the street name, house number, area name, district name, and contact number, are complete and clear.
Check the delivery charge and payment method: You should always check the delivery charge and payment method before confirming your order to avoid any surprises or disputes. You should make sure that the delivery charge is reasonable and fair, based on the distance and weight of your parcel. You should also make sure that the payment method is convenient and secure, based on your preference.
Check the order status and tracking feature: You should always check the order status and tracking feature after placing your order to monitor your parcel's progress and location. You should make sure that the order status is updated regularly and accurately, based on the actual situation of your parcel. You should also make sure that the tracking feature is working properly and precisely, based on the real-time location of your parcel.
By following these tips, you can improve your experience with RedX app and enjoy its service and features.
Conclusion
Summary of the Main Points
In conclusion, RedX app is a mobile app that connects you with a network of delivery agents who can pick up and deliver your parcels across Bangladesh. RedX app has many features and benefits that make it stand out from other delivery apps in Bangladesh, such as live parcel tracking, countrywide delivery support 24/7, next day payment guarantee, same day/express delivery service as per requirement, user-friendly app and website, business-friendly return policy, dedicated customer support team, etc. RedX app also has some advantages over other delivery apps in Bangladesh, such as Pathao courier service, Paperfly, eCourier in terms of coverage, delivery options, payment guarantee, tracking feature, pricing model, customer support etc.
Call to Action
If you are interested in RedX app and want to try it out for yourself, you can download it from Google Play Store or App Store for free. You can also visit their website at for more information. You can also contact them at 09638-202020 or support@redx.shopup.com.bd for any queries or feedback.
Don't wait any longer! Download RedX app today and get the best last-mile delivery service in Bangladesh!
Frequently Asked Questions
Here are some of the frequently asked questions about RedX app:
What are the minimum requirements to use RedX app? You need to have an Android or iOS device with a minimum of 2 GB RAM and 100 MB storage space. You also need to have a stable internet connection and GPS enabled on your device.
How can I become a delivery agent for RedX app? You can apply to become a delivery agent for RedX app by visiting their website at and filling out the application form. You will need to provide your personal and professional details, such as your name, phone number, email address, NID number, driving license number, vehicle type, vehicle registration number, etc. You will also need to upload your photo, NID copy, driving license copy, and vehicle registration copy. You will then receive a confirmation message and a call from the RedX team for further verification and training.
How can I cancel or modify my order on RedX app? You can cancel or modify your order on RedX app by tapping on the "My Orders" button and then tapping on the order that you want to cancel or modify. You will see the option to cancel or modify the order at the bottom of the screen. You can only cancel or modify your order before it is picked up by the delivery agent. Once it is picked up, you cannot cancel or modify it.
How can I contact the delivery agent or the customer support team on RedX app? You can contact the delivery agent or the customer support team on RedX app by tapping on the "Help" button and then tapping on the option that you need. You will see the phone number and email address of the delivery agent or the customer support team. You can also use the chat feature to communicate with them.
How can I rate and review the delivery agent or the service on RedX app? You can rate and review the delivery agent or the service on RedX app by tapping on the "My Orders" button and then tapping on the order that you want to rate and review. You will see the option to rate and review the delivery agent or the service at the bottom of the screen. You can give a star rating from 1 to 5 and write a comment about your experience.
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